Shopify Care gives established ecommerce stores recurring technical support for maintenance, minor storefront updates, theme fixes, app troubleshooting and everyday Shopify tasks—without needing to hire a developer every time something changes.
Routine Shopify maintenance without a large retainer.
Once your Shopify store is live, there is always another small task. A product page needs adjusting. A banner changes. A menu needs updating. An app widget moves. A mobile layout needs fixing.
Individually, these tasks may not justify a large development project. Together, they create an ongoing technical workload.
Shopify Care gives your business a predictable monthly support option for routine maintenance and smaller storefront changes.
If your needs grow beyond maintenance into regular conversion work, SEO or broader Shopify management, you can move into one of the larger monthly plans.
Compare All Monthly Shopify Plans →Use Shopify Care for routine maintenance and clearly defined customer-facing Shopify tasks.
Minor theme adjustments, spacing fixes, section changes and other small storefront maintenance work.
Update text, imagery, links, promotional messaging and supported theme content.
Make defined customer-facing changes to product information, images and storefront presentation.
Adjust collection content, merchandising presentation and defined customer-facing category information.
Handle smaller Liquid and CSS changes that fit within routine monthly maintenance.
Review clearly defined customer-facing issues involving an existing Shopify app.
Adjust menu links, navigation items and minor storefront navigation requirements.
Correct smaller responsive layout or spacing issues affecting the mobile storefront.
Review the affected customer-facing area after approved maintenance work is implemented.
Shopify Care includes up to three clearly defined support requests during each monthly billing period.
Each request should represent one reasonable maintenance task or minor storefront change.
Replace content, imagery or CTA links within an existing section.
Correct a defined spacing, content or minor product-page problem.
Fix a small responsive storefront display issue.
Review an existing customer-facing app widget or placement issue.
Add, remove or reorganize defined menu items and links.
Adjust customer-facing collection copy or supported presentation.
Make a minor code change within the normal maintenance scope.
Keep text, imagery and promotional messaging current.
Start your $199 CAD monthly Shopify Care subscription securely through Stripe.
Provide the Shopify access and store context required for ongoing support.
Send up to three defined Shopify Care requests during the monthly billing period.
Continue using the plan for recurring maintenance and minor Shopify improvements.
Shopify Care is the entry-level maintenance plan. The other monthly plans add conversion, SEO, management and development capacity.
Ongoing CRO, product-page improvements, mobile UX and conversion work.
Ongoing Shopify SEO, content, technical monitoring and organic growth.
Combine store management, CRO, SEO and ecommerce growth support.
Priority ongoing development for businesses with a continuous Shopify backlog.
Get recurring Shopify help for routine technical work and smaller storefront changes without purchasing a separate service every time.
Shopify Care is Zrafted's entry-level monthly Shopify support plan for existing ecommerce stores that need recurring maintenance, smaller technical fixes and routine storefront updates.
Shopify Care costs $199 CAD per month plus applicable taxes and is billed as a recurring monthly subscription through Stripe.
Shopify Care includes up to three clearly defined support requests during each monthly billing period.
One request is one clearly defined maintenance task or minor Shopify change. Multiple unrelated changes may be treated as separate requests depending on scope.
Small Liquid and CSS changes can be included when they fit within routine maintenance. Larger custom features should use the Shopify Liquid Development service or another appropriate plan.
Yes. Defined customer-facing app issues can be reviewed under Shopify Care when the work fits the normal monthly maintenance scope.
Shopify Care is primarily a maintenance plan and does not include a full ongoing SEO program. Businesses focused on organic growth should consider Shopify SEO Growth.
Minor storefront changes may be supported, but ongoing CRO analysis and conversion-focused optimization are better suited to the Conversion Boost or Growth Manager plans.
No. Full Shopify redesigns, theme rebuilds and major development projects require a separate project scope.
If a request materially exceeds the Shopify Care maintenance scope, we will identify that before proceeding with additional out-of-scope development work.
Yes. If your ecommerce workload grows beyond routine maintenance, you can move to a plan focused on conversion, SEO, growth management or ongoing Shopify development.
Keep routine maintenance, storefront fixes and minor Shopify updates moving with ongoing support for $199 CAD per month.
Start Shopify Care for $199/Month →